Return & Refund Policy

At The Iced Out Store, we want you to be completely satisfied with your purchase.

Return Eligibility

Returns are accepted only if:

• The product is unused, unworn, and in original packaging
• The return request is made within 7 days of delivery
• The product is not on sale or clearance (unless damaged)

Non-Returnable Items

• Innerwear & accessories
• Products purchased during special sales
• Customized or altered items

Damaged or Incorrect Products

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery
• Share clear images or videos for verification

Refund Process

Once the return is approved and received, refunds will be processed within 7–10 business days. Refunds will be credited to the original payment method. Shipping charges are non-refundable (unless the error is from our side).

Contact for Returns

📧 support@theicedoutstore.com

Short Legal Version (Simplified)

Legal Notice

• By using The Iced Out Store, you agree to our Terms, Privacy Policy, and Return Policy.
• All payments are processed securely via Razorpay or Stripe.
• We do not store card or UPI details.
• Returns are accepted within 7 days for eligible products.
• Refunds are processed to the original payment method.
• Prices, policies, and products may change without notice.

For any concerns, contact support@theicedoutstore.com